Privacy Policy
We appreciate your visit to our website and value your interest in our company, products, and online content. Safeguarding your personal information while using our website is a priority for us.
1) General Information on Data Collection and Usage
1.1 This privacy policy was last updated in December 2019.
1.2 When you access the website of BG Investment GmbH for informational purposes only, meaning you do not register or provide any details, we only collect data that your browser automatically transmits to our server (referred to as “server log files”). This information is necessary to display our website and includes:
The website accessed
Date and time of access
Data volume transferred (in bytes)
Referral source (how you arrived at our site)
Browser type
Operating system
IP address (possibly in anonymized form)
2) What Personal Information Do We Collect?
2.1 When you register, place an order, or engage with our website, you may be required to enter your name, email address, mailing address, phone number, credit card details, social security number, or other relevant information to enhance your experience.
2.2 We collect information when you register, complete forms, subscribe to a newsletter, participate in surveys, use live chat, submit support requests, or provide information on our website.
3) How Do We Use Your Information?
The collected data may be used in the following ways:
To personalize your experience and offer relevant content and products
To enhance our website and services
To improve customer service
To administer promotions, surveys, or other site features
To efficiently process transactions
To request feedback and reviews on our services
To follow up on inquiries via live chat, email, or phone
4) How Do We Protect Your Information?
4.1 Our website undergoes regular security scans to detect vulnerabilities and ensure a safe browsing experience. Malware scanning is also conducted routinely.
4.2 Your personal data is stored in secure networks, accessible only to individuals with specific access rights who are required to keep the information confidential. Additionally, all sensitive information, such as credit card details, is encrypted using Secure Socket Layer (SSL) technology. Transactions are processed through a third-party payment gateway and are never stored on our servers.
4.3 We respect your privacy and are committed to protecting your personal data. We do not share, sell, or trade your personal or credit card information with any third parties.
5) Cookies and Tracking Technologies
To optimize user experience and facilitate certain functions, our website may use cookies and similar tracking technologies. Cookies are small text files stored on your device. Some cookies are session-based and disappear once the browser is closed, while others remain stored for future visits (persistent cookies).
Cookies help collect browsing and location data, as well as anonymized IP addresses. Persistent cookies are automatically deleted after a predetermined period. If personal data is processed using cookies, it is done either to fulfill a contract or to uphold our legitimate interests in providing a functional and user-friendly website.
You can manage cookie preferences in your browser settings. Each browser provides instructions on how to adjust cookie settings:
Disabling cookies may impact website functionality.
6) Data Sharing
6.1 We do not sell, trade, or transfer your personal information to external parties without prior notice, except for trusted third parties that assist in website operation, business activities, or customer service, provided they maintain confidentiality.
6.2 Your consent to this privacy policy and submission of personal data implies agreement to such transfers. You can opt out of third-party data sharing at any time.
7) Legal Compliance and Disclosure
In certain cases, we may be required to disclose personal information to law enforcement or regulatory authorities in compliance with legal obligations.
8) Marketing and Communication
If you subscribe to our newsletter, we will send periodic email updates based on your consent under GDPR guidelines. You may unsubscribe at any time using the opt-out link provided in emails or by contacting us directly.
9) Order Processing and Data Handling
9.1 We share necessary data with shipping and payment providers to facilitate order fulfillment. Below are privacy policies of associated services:
DHL: Privacy Policy
FedEx: Privacy Policy
Hermes: Privacy Policy
UPS: Privacy Policy
PayPal: Privacy Policy
Stripe: Privacy Policy
10) Remarketing and Advertising
We may use remarketing tools for targeted advertising.
Facebook Ads: Privacy Policy
Opt-out options for interest-based ads are available:
Facebook: Opt-out Link
Digital Advertising Alliance: Opt-out Link
11) Compliance with California Online Privacy Protection Act (CALOPPA)
We comply with CALOPPA but do not honor “Do Not Track” (DNT) browser settings.
12) Fair Information Practices
12.1 If a data breach occurs, we will notify affected individuals via email within seven business days.
12.2 We uphold the Individual Redress Principle, ensuring individuals have legal recourse against data handlers who fail to comply with privacy laws.
13) CAN-SPAM Act Compliance
We adhere to the CAN-SPAM Act, ensuring that emails are not misleading, contain sender information, and offer an opt-out option.
14) Children’s Privacy
Our services are not intended for individuals under 18. If we become aware of any collected data from minors, we will take steps to remove it.
15) Updates to This Privacy Policy
We may modify this privacy policy periodically. Updates will be posted on this page, and significant changes will be communicated via email or website notifications. Please review this policy periodically for any revisions.
Changes become effective once posted on this page.
